Dynamics 365 Field Service Work Orders — An Introduction

Work orders are the connective tissue of Dynamics 365 Field Service. Work orders set the table for your schedulers, dispatchers and field techs to complete jobs correctly and on time. It includes the necessary account and contact information, the work involved, job geo, parts and instructions on how to carry out work. And it’s flexible enough to make changes and additions in real time. Whether we are talking in-home health visits or industrial equipment installs, the work order is the keystone that holds customer service, dispatch and jobs together.