x

Dyn365Pros

Microsoft Dynamics 365 Security Error
Microsoft Dynamics CRM Online Error – version 2016 Update 8.1.0.578

I recently discovered an odd Microsoft Dynamics CRM Online error. “Users cannot add privileges to or change access levels for roles to which they are assigned”.  I was working in version 2016 Update 8.1.0.578.  (more…)


Display Power BI Visualizations in Dynamics 365 Dashboards

Power BI is as powerful as it sounds, and we now have the option to incorporate Power BI charts and data visualizations in Microsoft Dynamics 365 (and Dynamics CRM). Here's how to do it. (more…)


Get Ready for Microsoft Dynamics 365

There has never been a better time to be a Dynamics customer - new customer or existing customer. If you’re looking at Dynamics for the first time, you’re getting involved at an ideal time. Microsoft has created an ecosystem that allows you to deploy business applications that work great independently...


Dynamics 365 Transition – Part 2

In today's blog post, I want to review the transition pricing for a small customer using a typical, small customer example. This transition from Dynamics CRM to Dynamics 365 can be as complex, or as easy, as you want to make it. This post will be longer than normal but...


Dynamics 365 Transition – Part 1

As we approach closer to the transition from Dynamics CRM to Dynamics 365, I want to provide more information as to what you can expect as a Dynamics CRM customer. If you are a client of ours, we will be hosting an informational webinar the 2nd week of November and...


Dynamics 365 and the CRM Customer

There is no better time to be a Dynamics customer than right now. You may have heard by now that Microsoft took the wraps off their new Dynamics 365 initiative. No more Dynamics CRM, it is now Dynamics 365. With all the hype (deserved, I think) and additional functionality of...


Here Comes Dynamics 365

What an exciting time to be in our industry! I have been involved in the technology arena since 1985 when I was tasked with putting a restaurant inventory management system and PC together (2 - 5 1/4 inch floppy drives on that baby!) and have been swimming for the last...


Using Microsoft Dynamics CRM Workflow To Update a Field BEFORE The Value Is Changed

I wanted to update the below “Last Follow Up” custom date field with the previous “Follow Up By” value BEFORE the Follow Up By date was changed, in order to minimize the amount of clicks for Users. Here’s a quick blog on how to update a field with data from another...


Defining the Proper Scope When Configuring Workflows in Dynamics CRM

One of the options that can be a little puzzling when building workflows in Microsoft Dynamics CRM is the “Scope” setting.  Knowing when to select which option can be a bit confusing. (more…)


Microsoft Dynamics CRM – Customer Service – Making Case Customer Field NOT Required

I ran into an issue recently trying to make the Case Customer field not required in Microsoft Dynamics CRM 2016.  I needed to make this field not required so I could populate the value once the Case was saved, by using a workflow based on another lookup field on the...


Managing Product Bundle Pricing in Microsoft Dynamics CRM

I had a hard time finding comprehensive instructions on how to properly manage pricing when it comes to Product Bundles in Microsoft Dynamics CRM.  I wanted to associate products to one bundle so multiple products could be added to an Opportunity (Quote or Order), minimizing the steps it takes to add...


Microsoft Dynamics CRM – Chart Pane Not Rendering in Associated Views

I recently came across an issue with a client. I noticed that the Chart Pane in Microsoft Dynamics CRM would not render while in the associated view inside the Account form.  While testing I noticed that our CRM had the same issue and it was not isolated to the Account...

Prelude Prelude Version 2.3.2